Partnership Offerings for:


Incident Management

Streamline service restoration with intelligent routing and built-in collaboration.

Problem Management

Identify the root cause of issues and proactively prevent future disruptions.

Change & Release Management

Reduce change-related risks and costs while accelerating the release of business services.

Request Management

Give end users a modern, consumer-like experience through a self-service portal.

Knowledge Management

Capture & Package knowledge from across the organization for employee to access on demand.

Asset & Cost Management

Track costs, quantities, and contracts for hardware and virtual assets.

Service Level Management

Monitor performance against service commitments & prioritize, reassign & escalate tasks.

Configuration Management

Track the states & relationships of configuration items in your technology environment.


Security Incident Response

Quickly prioritize and respond to security threats using workflows and automation.

Vendor Risk Management

Continuously monitor, detect, assess, mitigate, and remediate risks in vendor ecosystems.

Vulnerability Response

Efficiently prioritize and respond to vulnerabilities based on business impact.

Audit Management

Use risk data to scope and prioritize audit plans and automate crossfunctional processes.

Threat Intelligence

Add context and threat analysis to security incidents.

Policy & Compliance Management

Automate and manage policy lifecycles and continuously monitor for compliance.

Trusted Security Circles

Identify attacks faster by anonymously sharing threat intelligence with peers.

Risk Management

Enable fine-grained business impact analysis to appropriately prioritize and respond to risks.



Get a holistic view of your operations footprint across on-premises data centers and cloud.

Service Mapping

Map the relationships between IT components and business services in dynamic environments.

Event Management

Reduce event floods from monitoring tools and gain insight into business service health.

Operational Intelligence

Proactively identify anomalies in IT infrastructure before they cause service outages.

Cloud Management

Minimize business risk and manage costs with self-service delivery of cloud services.


Automate IT processes, eliminate manual tasks, and remediate service issues.


Application Portfolio Management

Align your app portfolio to your preferred architecture & drive application rationalization.

Demand Management

Capture, assess, and manage ideas and demands from the business.

Resource Management

See staff availability, allocation, and capacities for all work tracked in ServiceNow

Financial Planning

Optimize investments across your entire project portfolio.

Project Portfolio Management

Manage your entire project lifecycle and program portfolio.

Agile Development

Manage development work from a unified backlog and Scaled Agile Framework.