Partnership Offerings for:
Incident Management
Streamline service restoration with intelligent routing and built-in collaboration.
Problem Management
Identify the root cause of issues and proactively prevent future disruptions.
Change & Release Management
Reduce change-related risks and costs while accelerating the release of business services.
Request Management
Give end users a modern, consumer-like experience through a self-service portal.
Knowledge Management
Capture & Package knowledge from across the organization for employee to access on demand.
Asset & Cost Management
Track costs, quantities, and contracts for hardware and virtual assets.
Service Level Management
Monitor performance against service commitments & prioritize, reassign & escalate tasks.
Configuration Management
Track the states & relationships of configuration items in your technology environment.
Security Incident Response
Quickly prioritize and respond to security threats using workflows and automation.
Vendor Risk Management
Continuously monitor, detect, assess, mitigate, and remediate risks in vendor ecosystems.
Vulnerability Response
Efficiently prioritize and respond to vulnerabilities based on business impact.
Audit Management
Use risk data to scope and prioritize audit plans and automate crossfunctional processes.
Threat Intelligence
Add context and threat analysis to security incidents.
Policy & Compliance Management
Automate and manage policy lifecycles and continuously monitor for compliance.
Trusted Security Circles
Identify attacks faster by anonymously sharing threat intelligence with peers.
Risk Management
Enable fine-grained business impact analysis to appropriately prioritize and respond to risks.
Discovery
Get a holistic view of your operations footprint across on-premises data centers and cloud.
Service Mapping
Map the relationships between IT components and business services in dynamic environments.
Event Management
Reduce event floods from monitoring tools and gain insight into business service health.
Operational Intelligence
Proactively identify anomalies in IT infrastructure before they cause service outages.
Cloud Management
Minimize business risk and manage costs with self-service delivery of cloud services.
Orchestration
Automate IT processes, eliminate manual tasks, and remediate service issues.
Application Portfolio Management
Align your app portfolio to your preferred architecture & drive application rationalization.
Demand Management
Capture, assess, and manage ideas and demands from the business.
Resource Management
See staff availability, allocation, and capacities for all work tracked in ServiceNow
Financial Planning
Optimize investments across your entire project portfolio.
Project Portfolio Management
Manage your entire project lifecycle and program portfolio.