Partnership Offerings for:
IT SERVICE MANAGEMENT
![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-1.png)
Incident Management
Streamline service restoration with intelligent routing and built-in collaboration.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-2.png)
Problem Management
Identify the root cause of issues and proactively prevent future disruptions.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-3.png)
Change & Release Management
Reduce change-related risks and costs while accelerating the release of business services.![](https://www.ticsecure.com/wp-content/uploads/2019/05/TIC-Icons-4.png)
Request Management
Give end users a modern, consumer-like experience through a self-service portal.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-5.png)
Knowledge Management
Capture & Package knowledge from across the organization for employee to access on demand.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-6.png)
Asset & Cost Management
Track costs, quantities, and contracts for hardware and virtual assets.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-7.png)
Service Level Management
Monitor performance against service commitments & prioritize, reassign & escalate tasks.![](https://www.ticsecure.com/wp-content/uploads/2019/05/TIC-Icons-8.png)
Configuration Management
Track the states & relationships of configuration items in your technology environment.SECURITY OPERATIONS & GRC
![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-9.png)
Security Incident Response
Quickly prioritize and respond to security threats using workflows and automation.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-16.png)
Vendor Risk Management
Continuously monitor, detect, assess, mitigate, and remediate risks in vendor ecosystems.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-10.png)
Vulnerability Response
Efficiently prioritize and respond to vulnerabilities based on business impact.![](https://www.ticsecure.com/wp-content/uploads/2019/05/TIC-Icons-15.png)
Audit Management
Use risk data to scope and prioritize audit plans and automate crossfunctional processes.![](https://www.ticsecure.com/wp-content/uploads/2019/05/TIC-Icons-11.png)
Threat Intelligence
Add context and threat analysis to security incidents.![](https://www.ticsecure.com/wp-content/uploads/2019/05/TIC-Icons-13.png)
Policy & Compliance Management
Automate and manage policy lifecycles and continuously monitor for compliance.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-12.png)
Trusted Security Circles
Identify attacks faster by anonymously sharing threat intelligence with peers.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-14.png)
Risk Management
Enable fine-grained business impact analysis to appropriately prioritize and respond to risks.IT OPERATIONS MANAGEMENT
![](https://www.ticsecure.com/wp-content/uploads/2019/05/TIC-Icons-17.png)
Discovery
Get a holistic view of your operations footprint across on-premises data centers and cloud.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-18.png)
Service Mapping
Map the relationships between IT components and business services in dynamic environments.![](https://www.ticsecure.com/wp-content/uploads/2019/05/TIC-Icons-19.png)
Event Management
Reduce event floods from monitoring tools and gain insight into business service health.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-20.png)
Operational Intelligence
Proactively identify anomalies in IT infrastructure before they cause service outages.![](https://www.ticsecure.com/wp-content/uploads/2019/05/TIC-Icons-21.png)
Cloud Management
Minimize business risk and manage costs with self-service delivery of cloud services.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-22.png)
Orchestration
Automate IT processes, eliminate manual tasks, and remediate service issues.IT BUSINESS MANAGEMENT
![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-23.png)
Application Portfolio Management
Align your app portfolio to your preferred architecture & drive application rationalization.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-24.png)
Demand Management
Capture, assess, and manage ideas and demands from the business.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-25.png)
Resource Management
See staff availability, allocation, and capacities for all work tracked in ServiceNow![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-26.png)
Financial Planning
Optimize investments across your entire project portfolio.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-27.png)
Project Portfolio Management
Manage your entire project lifecycle and program portfolio.![](https://www.ticsecure.com/wp-content/uploads/2019/04/TIC-Icons-28.png)