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Partnership Offerings for:
IT SERVICE MANAGEMENT
Streamline service restoration with intelligent routing and built-in collaboration.
Identify the root cause of issues and proactively prevent future disruptions.
Change & Release Management
Reduce change-related risks and costs while accelerating the release of business services.
Give end users a modern, consumer-like experience through a self-service portal.
Capture & Package knowledge from across the organization for employee to access on demand.
Asset & Cost Management
Track costs, quantities, and contracts for hardware and virtual assets.
Service Level Management
Monitor performance against service commitments & prioritize, reassign & escalate tasks.
Track the states & relationships of configuration items in your technology environment.
SECURITY OPERATIONS & GRC
Security Incident Response
Quickly prioritize and respond to security threats using workflows and automation.
Vendor Risk Management
Continuously monitor, detect, assess, mitigate, and remediate risks in vendor ecosystems.
Efficiently prioritize and respond to vulnerabilities based on business impact.
Use risk data to scope and prioritize audit plans and automate crossfunctional processes.
Add context and threat analysis to security incidents.
Policy & Compliance Management
Automate and manage policy lifecycles and continuously monitor for compliance.
Trusted Security Circles
Identify attacks faster by anonymously sharing threat intelligence with peers.
Enable fine-grained business impact analysis to appropriately prioritize and respond to risks.
IT OPERATIONS MANAGEMENT
Get a holistic view of your operations footprint across on-premises data centers and cloud.
Map the relationships between IT components and business services in dynamic environments.
Reduce event floods from monitoring tools and gain insight into business service health.
Proactively identify anomalies in IT infrastructure before they cause service outages.
Minimize business risk and manage costs with self-service delivery of cloud services.
Automate IT processes, eliminate manual tasks, and remediate service issues.
IT BUSINESS MANAGEMENT
Application Portfolio Management
Align your app portfolio to your preferred architecture & drive application rationalization.
Capture, assess, and manage ideas and demands from the business.
See staff availability, allocation, and capacities for all work tracked in ServiceNow
Optimize investments across your entire project portfolio.
Project Portfolio Management
Manage your entire project lifecycle and program portfolio.
Manage development work from a unified backlog and Scaled Agile Framework.
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